Cisco Lookup Serial Numbers To Complete

I am trying to find both CPU serial numbers to complete the RMA request, however cannot find any serial numbers.

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Either way if theres no way to get the SN via software youre going to have to open up the box and read them off the package - including removing and heatsinkcooling.

Plus that means I have to go on-site to get this information.

Just like this, you should never have to give an individual components serial number for support.

This is especially true for a non-serviceablenon-accessible part like a CPU.

I already gave the tech the serial number to the server so maybe that will be good enough.

Well see. Thanks for the answer.

Its not reasonable for them to expect that you can access that information without downtime.

Theres nothing in any of the files from a search regarding serial numbers of the CPUs themselves.

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Cisco Serial Number Lookup